Privacy Policy
Effective date: October 9, 2026
Farmequip’d operates the website www.farmequipd.ca from 164 Rainville Rd, Bonfield, ON P0H 1E0, Canada. This policy explains what personal information Farmequip’d collects when you use the website, how that information is used, and the choices you have. By using this website, you agree to the practices described here.
Information Collected
Farmequip’d collects personal information that you provide directly through the website. This includes:
- Account information. When you create an account, you provide a name, email address, and password, along with billing and shipping details saved to your account.
- Order and checkout information. When you place an order, you provide your name, billing and shipping address, phone number, email address, and order details.
- Quote requests. When you submit a quote request, you provide contact details and information about the equipment or products you are asking about.
- Freight delivery requests. When you request delivery, you provide your name, contact details, delivery address, and details about the order to be shipped.
- Newsletter sign-ups. When you join the Stay in the Loop mailing list, you provide your name and email address.
- Feedback and reviews. When you submit feedback or a customer review, you provide your name, contact details, and the content of your message.
- Direct contact. When you phone, email, or submit the contact form, Farmequip’d keeps a record of the correspondence.
The website also automatically collects limited technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information helps keep the website working properly and shows how visitors use it.
Payment Information
Payments made through the website are handled by third-party payment processors. Farmequip’d does not store full credit card numbers on its own servers. Payment details are collected and processed by the payment provider under that provider’s own privacy policy.
How Information Is Used
Farmequip’d uses personal information to:
- Process and fulfil orders, quote requests, and rental bookings
- Arrange delivery, pickup appointments, assembly, and installation where applicable
- Respond to questions about products, parts, availability, and service
- Manage customer accounts and warranty or repair requests
- Send the Stay in the Loop newsletter and promotional updates to subscribers who have opted in
- Improve the website, product range, and customer service
- Meet legal, tax, and accounting obligations
Farmequip’d does not sell or rent your personal information to anyone.
Email and Marketing Consent
Marketing emails are sent in line with Canada’s Anti-Spam Legislation (CASL). You will only receive the newsletter or promotional emails if you have signed up or otherwise given consent. Every marketing email includes an unsubscribe link, and you can opt out at any time. Unsubscribing does not affect emails needed to complete your order, such as order confirmations or delivery updates.
When Information Is Shared
Farmequip’d shares personal information only where needed to serve you:
- Suppliers and manufacturers, such as TMG Industrial, when placing special orders, sourcing products, or handling warranty claims on your behalf
- Shipping and freight carriers, to deliver your order to the address you provide
- Payment processors, to complete transactions
- Service partners, where repair or service work is carried out by a trusted partner
- Website and IT providers, who host the website and support its operation
- Authorities, where disclosure is required by law
These parties receive only the information needed to do their part and are expected to protect it.
Cookies
The website uses cookies and similar technologies. Some cookies are necessary for the site to function, such as those that keep items in your shopping cart, keep you logged in to your account, and apply coupons at checkout. Other cookies help measure how visitors use the site so we can improve it. You can block or delete cookies through your browser settings, though parts of the website, such as the cart and checkout, may not work properly without them.
Keeping Information Safe
Farmequip’d takes reasonable technical and organizational steps to protect personal information against loss, misuse, and unauthorized access. No method of transmission over the internet is completely risk-free, so we cannot guarantee absolute protection. You are responsible for keeping your account password confidential.
How Long Information Is Kept
Personal information is kept only as long as needed for the purposes described above, or as required by law. Order and transaction records are kept to meet tax and accounting requirements. Account information is kept while your account remains active. You can ask to close your account and have your information removed, subject to any records that must be kept by law.
Your Rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Ask what personal information Farmequip’d holds about you
- Request access to that information
- Ask for corrections if the information is inaccurate or incomplete
- Withdraw consent to the collection, use, or disclosure of your information, subject to legal and contractual limits
- Complain about how your information is handled
To exercise any of these rights, contact Farmequip’d using the details below. If you are not satisfied with the response, you can contact the Office of the Privacy Commissioner of Canada.
Third-Party Links
The website contains links to third-party websites, such as the TMG Industrial website and Google Maps. Farmequip’d is not responsible for the privacy practices or content of those websites. Review the privacy policy of any website you visit through a link on this site.
Children’s Privacy
This website is intended for adults purchasing farm, property, and garden equipment. Farmequip’d does not knowingly collect personal information from anyone under the age of majority. If you believe a minor has provided personal information through this website, contact Farmequip’d, and it will be removed.
Changes to This Policy
This policy may be updated from time to time to reflect changes in the website, the business, or the law. The effective date at the top of this page shows when it was last revised. Continued use of the website after an update means you accept the revised policy.
Contact
Questions about this policy or your personal information can be sent to:
Farmequip’d
164 Rainville Rd, Bonfield, ON P0H 1E0, Canada
Phone: 1-705-776-7756
Email: info@farmequipd.ca
Visit www.farmequipd.ca